SI Builders (“SI Builders,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the “Site”), contact us, request information about our residential construction services, or communicate with us by phone, email, or text message (SMS).
By using our Site or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or provide us with your personal information.
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide to Us
- Name
- Mailing or property address
- Phone number
- Email address
- Project details (e.g., type of home, budget range, location, timeline)
- Any other information you voluntarily submit through contact forms, requests for information, phone calls, or text messages
b. Information Collected Automatically
When you visit our Site, we may automatically collect certain information through cookies, web beacons, and similar technologies, including:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website or source
- General geographic location (city/region level)
c. Information from Text Messaging (SMS/A2P Communications)
If you opt in to receive text messages from SI Builders, we collect your mobile phone number and any information exchanged during that SMS communication, including your consent status and message history, for the purposes described in Section 5 below.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries about residential construction, custom homes, spec homes, or available projects
- Provide requested information, quotes, or consultations
- Schedule appointments, site visits, or calls
- Send project updates and service-related communications
- Send marketing communications, including promotions, new listings (e.g., Madeira subdivision homes), and company updates, where you have opted in
- Improve our Site, services, and customer experience
- Maintain business records and comply with legal obligations
- Detect, prevent, and address fraud, security, or technical issues
3. How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- Service Providers: With trusted vendors who perform services on our behalf (e.g., website hosting, CRM/scheduling software, SMS/text messaging platforms, email marketing platforms), bound by confidentiality obligations.
- Legal Requirements: When required by law, subpoena, court order, or to protect the rights, property, or safety of SI Builders, our clients, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections.
- Text Messaging Data: No mobile information collected for SMS/text message consent purposes will be shared, sold, or disclosed to any third party or affiliate for their own marketing or promotional purposes. This information is used solely by SI Builders and its SMS service provider to deliver the communications you have requested.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to improve functionality, analyze traffic, and personalize content. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.
5. SMS / Text Messaging Program (A2P Messaging)
SI Builders offers an optional text messaging (SMS) program to communicate with individuals who have expressly opted in.
a. Consent
By providing your mobile phone number and opting in through our website form, in-person form, or verbal consent recorded by our team, you consent to receive text messages from SI Builders related to:
- Appointment reminders and scheduling
- Project updates and construction status
- Requested quotes or follow-up information
- Promotional and marketing messages (e.g., new home availability, community updates, seasonal offers), only if you have separately opted in to marketing messages
Consent to receive text messages is not a condition of purchasing any goods or services from SI Builders.
b. Message Frequency
Message frequency varies depending on your interaction with us and the type of messages you have opted into (e.g., up to [Insert Number, e.g., 4] messages per month).
c. Message and Data Rates
Message and data rates may apply based on your mobile carrier and plan. SI Builders is not responsible for any charges from your wireless carrier.
d. Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message. After you reply STOP, we will send a confirmation message and you will no longer receive texts from us unless you opt in again.
e. Help
Reply HELP to any message for assistance, or contact us directly at (956) 592-1216 or info@sibuilders.net.
f. Supported Carriers
Carriers are not liable for delayed or undelivered messages. Participating carriers include major U.S. wireless carriers; coverage may vary.
g. No Sharing of SMS Data
As stated in Section 3, mobile opt-in data and consent status collected for SMS purposes are not shared with third parties for marketing purposes.
6. Your Choices and Rights
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications (email, SMS, or phone) at any time
- Withdraw consent previously provided
To exercise these rights, contact us using the information in Section 10. We will respond within a reasonable timeframe in accordance with applicable law.
Email Opt-Out
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email we send.
Call/Text Opt-Out
You may opt out of calls or texts at any time by replying STOP to a text or informing our team directly by phone or email.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, or loss. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children’s Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete it promptly.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
SI Builders
5342 Preserve St, Brownsville, TX 78526
(956) 592-1216
info@sibuilders.net
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our Site or services after changes are posted constitutes acceptance of the updated policy.